Lowongan Kerja Manager I TTQ PT Concentrix Services Indonesia Di Jawa Tengah

Job Title:

Manager I TTQ

Job Description

• Responsible for managing team of QAs, Trainer, Quality Team Leader &amp Training Team Leader
• Data analysis and making designated reports/decks
• Client &amp stakeholder management
• Participating in internal &amp external calibrations
• Communication to heighten awareness and focusing on importance of positive customer experience
• Making recommendations and driving improvement
• Ensuring that internal policies, procedures, and compliance regulations are being followed
• Reduce learning curve and help enhance product/process knowledge of new joiners.
• Ensuring that internal policies, procedures, and compliance regulations are being followed

Location:

IDN Yogyakarta, Lippo Mall Floors 1 &amp 6

Language Requirements:

Time Type:

Full time

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