Sherwin Williams memberi kesempatan untuk bergabung bersama Customer Service Executive di .
Deskripsi Pekerjaan
Here, we believe there’s not one path to success, we believe in careers that grow with you. Whoever you are or wherever you come from in the world, there’s a place for you at Sherwin-Williams. We provide you with the opportunity to explore your curiosity and drive us forward. We’ll give you the space to share your strengths and we want you to show us what you can do. You can innovate, grow and discover in a place where you can thrive!
Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.4.1 Work closely with internal department and provide service support to customers and stockist
4.2 Assist Management to retain / attract new customers and ensure that sales / stockist achieve their budgeted sales / profit targets set
4.3 To ensure the following are done (local sales)
4.3.1 Documents / records are properly updated and filed (invoices, DN, CN, Sales Tax (CJ5 & exemption), quotation, complaint report, field report, customer configuration report, and correspondence).
4.3.2 No over stocking of finished goods (FG) especially for special colors / product to minimize dead stock by coordinating with Product Planner
4.3.3 Monitoring of FG inventory to ensure sufficient supply of goods to customer at all times before replenishment by liasing with customers / stockists and our Product Planner
4.3.4 Reduce repetition of FG request to production for the same product & liasing with Product Planner
4.3.5 Knowledge of any discontinuation of FG due to end of project,info to be passed on to related department for further actions
4.3.6 Monitoring of all deliveries to customers on time by liasing with Logistics & Production
4.3.7 Monitoring of any complaint login and follow ups
2.1 At least more than 2 years of related Customer Service or in Marketing
2.2 SPM & above
2.3 Computer literate and interpersonal communication
