PT. Berca Hardayaperkasa memberi kesempatan untuk bergabung bersama IT Support Area Jawa Tengah di Jawa Tengah.
Deskripsi Pekerjaan
Main Job: IT Support/Desktop Support Engineer
Responsibilities:
- Analyzing, troubleshooting, and installation to several areas including desktop hardware, operating systems (Windows 7/8/10), application software and hardware related to end user computing, databases, security, printers, scanners, and any related problems
- Notebook hardware troubleshoot, such as RAM, Harddisk, VGA
- Technical documentations of hardware/software additions or changes
- Updates and closures of trouble tickets and service requests from user
- Reporting, admin tasks, and IT control activities
Qualification:
- At least 1 year of working experience in related field
- Hardware knowledge : Desktop PC dan Notebook (Have knowledge in printer is an advantage)
- Operating System and Application knowledge : Windows, Apple (MacOS)
- Basic knowledge in Cisco Telepresence, Microsoft Outlook (backup & restore), Network (LAN, WAN, VPN), DNS, TCP/IP, Active Directory, Domain, share folder, share printer, and Firewall Technologies
- Fluent in English
- Willing to work SHIFT if needed
- Willing to travel whenever required
CONTRACT POSITION AVAILABLE, BASED ON PROJECT
