PT Ekosistem Digital Nusantara memberi kesempatan untuk bergabung bersama Supervisor Desk Collection di .
Deskripsi Pekerjaan
Responsibilities:
- Having experience as Desk Collection Supervisor at least for 1 years
- Having experience leading large team at least 2 TLs and >30 Agents/Operators
- Oversee daily collection activities, including call monitoring and payment follow-up.
- Prepare and analyze daily, weekly, and monthly reports on collection performance.
- Highly motivated, self-driven, able to work with minimum supervision, strong control attitude and making necessary decision within given authority
- Good understanding in control, monitoring and coaching
- Candidate must possess at least Diploma degree (any field)
- Good leadership, be able to build and lead a team
- Good understanding in reading Collection reports
- Able to adapt quickly with the working environment
- Able to work under pressure and with target
- Good knowledge in Collection
Requirements:
- Minimum Qualifications: Strong analytical and planning skills
- Preferably experienced in the field of Desk Collection (Financial Services / Fintech with OJK)
- Good communication and presentation skills
- Excellent problem-solving skills
- Good communication skills
- Fast Respons
- Good attitude
- Able to use Microsoft Office
- Have keen eyes and detailed oriented
- Have work experience at least 1 year
