PT Profescipta Wahanatehnik memberi kesempatan untuk bergabung bersama Tech Support / IT Helpdesk (Magelang) di Magelang Tengah, Jawa Tengah.
Deskripsi Pekerjaan
Key Responsibilities:
- Troubleshoot and resolve hardware, software, servers, storage and network issues.
- Provide first-level technical support to end-users via phone, email, or in-person.
- Install, configure, and update computer systems and software as needed.
- Assist with setting up new user accounts, workstations and servers
- Collaborate with the IT team to resolve technical issues.
- Assist in maintaining and managing IT inventory, including hardware and software.
- Support the IT team with additional projects and tasks as needed.
- Familiar with Mikrotik, Windows Server, Active Directory, Proxmox and storage server
- Familiar with warehouse
Requirements:
- Bachelor’s degree in Information Technology, Computer Science, or a related field (preferred but not mandatory).
- Experience 1-2 year as IT Support Role.
- Basic knowledge of computer hardware, software, and networking fundamentals.
- Strong problem-solving skills and attention to detail.
- Excellent communication skills and a customer-focused attitude.
- Willingness to learn and adapt to new technologies.
- Willing to be placed in Magelang (Central Java)
