PT Wahana Ottomitra Multiartha (WOM Finance), Tbk memberi kesempatan untuk bergabung bersama Tele Quality Assurance Specialist di Jawa Tengah.
Deskripsi Pekerjaan
Job Descriptions:
- Responsible for checking the quality of the Agent in conducting tele in accordance with applicable standard procedures.
- Informing the findings of defect Agents in conducting tele to be followed up on the improvement process.
- Recommending development programs to improve the ability of each Agent in accordance with the established strategy.
 
Job Requirements:
- Minimum bachelor’s degree in all major.
- Minimum 1 year experience in Quality Assurance or SPV/Head Tele Marketing/Collection position or a minimum of 3 years’ experience in Tele Staff position.
- Have a good communication, negotiation, analytical, creative, fast & flexible learner, good under pressure, and detail oriented.
- Have a good public speaking, training/mentoring/coaching skills.
- Familiar with Ms. Office and Google Workspaces.
- Understanding the business processes of a finance company is a plus.
- Willing to be placed at Central Java.